Politique d’expédition
Shipping Rates
- Standard Shipping France/EU (2-5 business days): €8 flat rate
- Standard Shipping UK (2-5 business days): £10 flat rate
- Standard Shipping Austria/Finland/Denmark/Sweden (3-6 business days): €10 flat rate
- Free Shipping on orders over 75€/80£
Shipping Destinations
We currently ship to most EU countries, Monaco, Czechia, Denmark, Belgium, Hungary, Sweden, Switzerland, UK.
For any other destination, please reach out to us on contact@bota-care.com.
Processing and Delivery Times
Please allow for 2 days to process your order and allow 3 to 4 days for delivery within France, and 4 to 6 days for delivery across Europe. You will also have the option to pay for Express Delivery at checkout.
If an order is placed during the weekend, it will be shipped on the next working day.
Please note that delivery times are estimates and may vary based on your location and the order volume. Please note we are not liable for any delays due to strikes, bank holiday and any errors in delivery address and shipping cost cannot be refunded as a result of this.
Duty Taxes:
You cover all duties and taxes for orders shipping to EU countries and the UK.
Tracking
You will receive a tracking number for your order once it has been shipped. You can use this number to track the status of your shipment on the carrier's website.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at contact@bota-care.com.